Enterprise Software for SAP Sales & Service Cloud V2
Extensions, integrations, and tools that make SSCV2 work harder for your business
Built on SAP BTP
SAP BTP
Multi-tenant SaaS
SaaS
Swiss Engineered
Spadoom AG
Trusted by leading enterprises
SAP Sales & Service Cloud V2
Products
Two product lines. One mission: make SAP Sales & Service Cloud V2 do more.
Engage
The extension suite for SSCV2 Agent Desktop
CTI telephony, self-service portal, embeddable widgets, and WhatsApp messaging — all native to SAP Sales & Service Cloud V2.
Learn MoreMCP Server
Give AI agents full SSCV2 access
65+ SSCV2 services, 290+ AI tools via Model Context Protocol. Multi-tenant on SAP BTP marketplace. Works with Claude, Cursor, and any MCP client.
View on GitHubHow It All Fits Together
Every Spadoom Cloud product is built on SAP Sales & Service Cloud V2 and works seamlessly together.
Four extensions, one platform
- CTI telephony integration
- Customer self-service portal
- Mashup widget extensions
- WhatsApp Business messaging
Click-to-call, screen pop, call logging
- Twilio Voice SDK browser calling
- 3-tier caller lookup with enrichment panel
- Click-to-call from any record
- Automatic call activity logging
Business messaging in SSCV2
- 7 media types (image, video, audio, doc, sticker, contact, location)
- Multi-session QR auth per tenant
- HMAC-signed webhook events
- Cloudflare R2 media storage
Customer self-service portal
- 50+ endpoints: cases, equipment, orders, invoices, spare parts
- Appointments, messaging & notifications
- 3-tier roles: admin, manager, end-user
- White-label branding per tenant
Custom mashup widgets for SSCV2
- Hot Leads scoring widget
- SharePoint file integration
- Real-estate property exposé PDFs
- Admin-configurable widget panel
AI-powered SSCV2 API access
- 65+ SSCV2 services, 290+ AI tools
- OData-style queries with auto-pagination
- Multi-tenant on SAP BTP marketplace
- Works with Claude, Cursor, any MCP client
Built for SAP Professionals
No generic tools. Everything we build is designed specifically for SAP Sales & Service Cloud V2.
Deep SSCV2 Expertise
We build exclusively for SAP Sales & Service Cloud V2. Every product is native to the platform.
BTP-Native
Multi-tenant SaaS on SAP Business Technology Platform. Subscribe from the BTP Marketplace.
Enterprise-Grade
XSUAA authentication, per-tenant data isolation, rate limiting, and production-proven reliability.
Swiss Quality
Engineered in Switzerland by Spadoom AG. Precision, reliability, and attention to detail.